Customer Service Executive

Company

Cam S&V Trading Co.,Ltd ( S&V Cambodia Job Center)   

type

Private Limited Company

Industry

Recruiting Services

employees

<10

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

1

Function

Customer Service

Hiring

1

Industry

General Business Services

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Chinese-Mandarin-- Good    English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Oct-02-2015

Closing Date

Nov-01-2015
  - Handle job well which was assigned
- SOP set up in terms of account management and order management
- Build customer service culture and ensure high customer satisfaction on SML
- Ensure in time response (24 hours) to customer on inquiry & order management
- Ensure on time delivery to meet customers' expectation
- Ensue data accuracy to customer & operation team
- Handle daily, weekly and monthly report to supervisor
- Join in training to get full fill understanding about handling orders/queries.
- Maintains work flow by monitoring steps of the process
  - At least 1 years of working experience with customer services, solving problem… Experience on label/garment/printing is more appreciated.
- Excellent on speaking, writing, reading English, other languages such as Korean, Chinese, and Cantonese… will be an advantage.
- Good at computer skill of Microsoft Words, Microsoft Excels, Microsoft PowerPoint
- Be Smart, honest, friendly, hard working, able to work under pressure, careful, active, teamwork and considerable
- Good problem solving & communication skill with internal & external

Working Day and Hours
- Monday to Saturday 08:00 AM to 12:00 PM & 13:00 PM to 17:00PM, Lunch time: 12:00PM to 13:00PM
- Saturday work half day

Salary and Benefits
- Salary (negotiation)
- Food allowance 1.5 USD per day
- 13th month’s Salary
- NSSF ( National Social Security Fund)
- Accident and Health Care insurance
- 18 days Annual Leave

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Contact Person

Ms.Theavy

Phone

098 482 777

Email

[email protected]

Website

http://www.camsvjob.com

Address

2nd floor, SI Building, No 93, Preash Sihanuk, khnan Doun Penh, Phnom Penh.