Receptionist (11am-7pm)

Company

NYIS Premium   

type

Others

Industry

Education

employees

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

5

Industry

Education

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Female

Language

English-- Good   

Age

18 ~ 25

Location

Phnom Penh;

Publish Date

Oct-09-2015

Closing Date

Nov-08-2015
  - Greet both internal and external customers;
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints;
- Check to ensure that appropriate changes were made to resolve customers' problems;
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers;
- Refer unresolved customer grievances to immediate Supervisor or Branch Manager, or Sales and Marketing department for further investigation;
- Contact customers to respond to inquiries or to notify them of any planned adjustments;
- Record and send the list of students to add, delete, or renew the insurance to Insurance Company;
- Recommend improvements in products, or service and procedures to prevent future problems;
- Provide new staff with a time sheet template and a letter for opening a bank account.
  • Female;
• At least High school diploma or equivalent;
• No experience is encouraged to apply;
• Computer literacy: Ms. Word, Excel, Internet and Email;
• Good command of English;
• Self-motivated, friendly, positive attitude, energetic and mature;
• Willing to work independently and with team spirit.

.......................................................

Interested applicants are invited to send cover letter, CV with 4x6 recent photos, qualifications, credentials, and references to below address or via e-mail.
Only short listed candidates will be contacted for an interview.

NYIS Premium Head Office: No. 19Z4, St. 271, Boeung Salang, Toul Kork, Phnom Penh, Cambodia 12160.
 +855 81 778 028 / +855 15 678 109
[email protected]
 www.nyis.edu.kh

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Contact Person

HR and Admin Department

Phone

081 778 028 / 015 678 109

Email

[email protected]

Website

http://www.nyis.edu.kh

Address

#19Z4, Street 271, Sangkat Boeung Salang, Khan Toul Kork, Phnom Penh, Cambodia.