NSS Core O&M Engineer (IREG)

Company

Smart Axiata Company Limited (Smart)   

type

Private Limited Company

Industry

Telecommunication

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

3

Function

Information Technology

Hiring

1

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

22 ~ 50

Location

Phnom Penh;

Publish Date

Oct-16-2015

Closing Date

Nov-15-2015
  IREG Engineer will be responsible for roaming services: implementation, testing, troubleshooting, contacting partners, schedule testing, complaints handling, working on other roaming platforms, etc.

•To implement roaming data in MSC, HSS, USN, DNS, etc.
•To perform IREG testing on schedule and handover test results to TADIG in order to verify rating
•To launch CS, PS, LTE, and CAMEL roaming services in related systems
•To manage Welcome SMS and SMS Bon Voyage
•To handle and resolve trouble tickets and roaming complaints within SLA
•To interface with roaming partners
•To perform any other tasks as assigned by supervisors or the manager
•To Liaise with related teams and service providers to ensure delivery of Services
•To create weekly, bi-weekly, and monthly reports on roaming performance and statuses
•To perform other tasks as advised by superiors or the manager

  • Bachelor’s Degree in related fields
• Familiar with IR21, IR24, IR32, IR35, IR50, IR60, TAP Codes, signaling trace and analysis, Network Architecture, etc.
• Able to manage multiple tasks and deadlines
• Good computer skills such as MS Word, MS Excel, MS PowerPoint
• Proactive, dynamic, energetic, self-confident, loyal, attention to details
• Able to work within and cross teams
• Good in English both written and spoken
• Have strong communication ability with customer and handle VIP care cases
• Prefer 2+ years of experiences

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Contact Person

Smart

Phone

010 201 000

Email

[email protected]

Website

http://www.smart.com.kh

Address

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh