Call Center (5 Posts)

Company

Active People's Microfinance Institute   

type

Public Limited Company

Industry

Banking & Finance

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Banking/Insurance

Hiring

5

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

18 ~ 35

Location

Phnom Penh;

Publish Date

Nov-10-2015

Closing Date

Dec-09-2015
  - Provide customers with product and service information via phone call, Facebook, and email;
- Handle customer inquiries both telepathically and by email;
- Answer calls and respond to emails ;
- Manage and resolve customer complaints;
- Enter new customer information into system;
- Follow up customer calls when necessary;
- Document all call information according to standard operating procedures;
- Complete call log and produce call report daily, weekly, and monthly;
- Other task assign by management.
  - Female/Male
- Age 18 to 35 years old.
- Graduated Bachelor of Finance and Banking or related field.
- Experience in bank or MFI sector is an advantage.
- Good communication, negotiation and Interpersonal skill.
- Team work and willing to work under pressure.
- Honesty, work hard and be able to use Microsoft Office

** Remunerations,
We provide candidates a competitive salary based on education, prior-experience and individual performance. Also offer annual salary increase and 13th month of salary plus other benefits and providing fund such as monthly incentive, 24 hours personal accident insurance, health insurance, health benefit and good working condition with other human resource policies paralleling to Cambodian Labor Law.

** The successful candidates will be equipped with numerous training programs and development opportunities in order to enhance his/her competency to be high dedicated and talent employees by corroborative colleagues and managements.

How to Apply:
Interested candidates please send the Cover Letter and the detail CVs with current photo via E-mail: [email protected] or directly come to our head office at building 35-37 (CBM),
Street 214 (Samdach Pan Blvd), Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh
Tel: +855 23-214-255 or +855 78 777 294
** Only short-listed candidates will be contacted for an interview. The submitted documents will not be returned.
** Dateline: Nov 30, 2015

1. Please feel free to register with us to get a great job opportunity and achieve your dream

2. If you want to apply a job by one click with “Apply Now” button, please create a CV first and employers will review your CV online.

Click here to learn how to register and post a CV online!

Contact Person

Active People's Microfinance

Phone

23 214 255 / 023 214 622 / 078 777 294

Email

[email protected]

Website

http://www.apmfi.com.kh

Address

#35-37, Street 214, Sangkat Boeung Rang, Khan Daun Penh, Phnom Penh