Senior Receptionists/Receptionists

Company

The Governor's House Boutique Hotel   

type

Private Limited Company

Industry

Hotel/Hospitality

employees

10-50

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Catering/Restaurant

Hiring

Industry

Hotel/Hospitality

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Nov-10-2015

Closing Date

Dec-09-2015
  - Deliver excellent customer service at all times
- Assist in keeping the hotel reception area clean and tidy at all times
- To handle check-in/out procedures
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- Administer all reservations, cancellations and no-shows in line with company policy
- Processed guests’ check ins and outs
- Prepared and completed room and outlets bills
- Handled payments through cash and credit cards
- Keep up to date with current promotions and hotel pricing to provide information to guests on request while maximizing sales opportunities
- Report any maintenance issues immediately to superiors
- Provide reports as required for housekeepers and management
- Maintain personal knowledge by completing in-house training
- Always adhere to all company policies and procedures
- Carry out instructions given by the management
- Always be a good team player
  - Good educational background
- Previous experience in Reception
- Computer literate (word, excel, internet and e-mail)
- Fluent in English
- Experience in Room Master or/and any other property management system
- Flexible on working hours and shifts assignment
- Pleasant personality

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Contact Person

François Sigogneau

Phone

096 262 1282

Email

[email protected]

Website

http://www.governorshouse.net

Address

Villa #3, Mao Tse Tung Bvd, BKK1, Phnom Penh, Cambodia