1402_IT Support Engineer

Company

JOBRIDGE   

type

Private Limited Company

Industry

Human Resources/Consultancy

employees

<10

Location

Phnom Penh

Level

Top

Term

Full Time

Year of Exp.

3

Function

Banking/Insurance

Hiring

5

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Excellent   

Age

25 ~ 40

Location

Phnom Penh;

Publish Date

Nov-06-2015

Closing Date

Dec-06-2015
  – Ensure effective on-going support for all systems in use by customers, ensuring that the highest
possible service is provided to customers/users
– Provide day to day IT technical support for the service desk operation to ensure incidents, service
requests and escalations to Customer Support management are dealt with in a timely fashion
– Undertake scoping and project management for small/medium improvement projects to improve
existing applications and services
– Provide regular reports to Customer Support Manager (CSM) on issues relating to the ICT
service support operation
– Capture & log suitable entries in the company’s project management platform JIRA
– Ensure application patches are tested, authorised and applied in a timely fashion in accordance
with the requirements set out by IT
– Responsible for monitoring expenditure on the third party support services part of the overall
business budget
– Responsible for ensuring that the disaster recovery provisions are tested at least annually and for
highlighting any operational risks associated with the provisions, with the Support and IT
Manager
  – Bachelors Degree in either Information Technology or Computer Science
– 3+ years of professional experience as a system administrator
– Experience in set up and operation of a web server environment (Apache, Nginx, Varnish)
– Experience in set up and operation of the following databases: MySQL, CouchDb, ElasticSearch,
Redis
– Solid knowledge of the Linux server environment and network administration
– Knowledge in a programming language a plus
– Analytic, structured and conscientious way of working
– Independent development and teamwork skills
– Open and communicative personality

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Contact Person

Mr. Guchi Nori

Phone

098 410 130

Email

[email protected]

Website

Address

112DA, St.167, Phnom Penh, Cambodia (Near Mlob Svay 99 Restaurant, Chinese Embassy)