RECEPTIONIST / BELLBOY

Company

CASA HOTEL   

type

Others

Industry

Hotel/Hospitality

employees

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Hotel/Hospitality

Hiring

3

Industry

Hotel/Hospitality

Salary

Negotiable

Qualification

Sex

Male

Language

Age

~

Location

Phnom Penh;

Publish Date

Nov-10-2015

Closing Date

Nov-24-2015
  • FOR RECEPTIONIST / FRONT OFFICE OFFICER (MALE) - Night Shift

- Handles guest's registration process and checkout procedure.
- Handles guest mail and reservations when the reservation department is closed.
- Coordinates room status updates with other departments.
- Coordinates maintenance work with engineering and maintenance division.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, directions, etc.
- Responds to all guest requests in an accurate and timely manner.
- Accepts cash, counts money, give change and issues receipt for funds received.
- Handles simple accounting works by using Point of Sales System.
- Works harmoniously and professionally with co-workers and supervisors.

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• FOR BELLBOY

- Conducting Bell Service activities such as luggage service upon guest's arrival and departure, message service, information service and other related tasks.
- Opening the door for the guest and extend warm welcome to every guest.
- Assisting to arrange transportation for the guests.
- In-charge of the lobby lighting on and off periodically.
- Maintain professional image while on duty.
- Perform all duties, other than the above as requested by hotel policies and/or his/her direct supervisor.

  • FOR RECEPTIONIST

- Cambodian, Male with pleasant personality
- With good command of spoken and written English (Chinese is an advantage)
- Service-oriented, well-mannered, energetic, hardworking and trustworthy.
- Able to establish and maintain effective working relationships with others.
- Able to ensure friendly and efficient guest service.
- Experience in hospitality or customer service industry is an advantage.
- Must have knowledge in basic accounting principles.
- Skills in handling and counting cash.

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• FOR BELLBOY

- Male with pleasing personality
- Service-oriented, well-mannered, energetic, hardworking and trustworthy.
- Able to establish and maintain effective working relationships with others.
- Able to ensure friendly and efficient guest service.
- Experience in hospitality or customer service industry is an advantage

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Contact Person

HR Officer

Phone

023986115

Email

[email protected]

Website

http://www.casahotel.net

Address

#5, St. 47 (France Blvd.), Phnom Penh. Cambodia