Lounge Manager

Company

Plaza Premium Lounge (Cambodia) Co., Ltd   

type

General Partnership

Industry

Catering

employees

10-50

Location

Siem Reap

Level

Senior

Term

Full Time

Year of Exp.

10

Function

Management

Hiring

1

Industry

Food & Beverages

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

English-- Good   

Age

~

Location

Siem Reap;

Publish Date

Nov-27-2015

Closing Date

Dec-27-2015
  • Lead the Service, F&B and Cleaning teams to operate the Lounge
• Oversee day-to-day operations to deliver high level of service for our Guests consistently
• Handle administration duties include staff roster and duty assignments
• Resolve personnel problems, hire new staff, and evaluate staff performance
• Contribute ideas and develop innovative programmes to enhance customer satisfaction
• Prepare various business reports and participate in ad-hoc assignments
• Undertake a busy and fast paced role with varied duties
• Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness achieve total customer satisfaction and meet company standards
• Review work procedures and operational problems in order to determine ways to improve the services, performance and safety
• Co-organize and direct staff training programs with the training department, resolve personnel problems, hire new staff, and evaluate employee performance
• Handle and resolve issues or complaints in a professional manner
• Ensure the quality of food, guest services, hygiene, cleanliness and tidiness of the Lounge achieve total customer satisfaction and meet company standards
  • Minimum 10 years in hospitality sector, of which 5 years’ management experience is required
• Experience in working in airport would be an advantage
• Excellent personal presentation and communication skills
• Ability in working under pressure
• Knowledge in Health & Safety regulation
• Well organized with good time management skills
• Strong interpersonal and empathy skills and a friendly personality
• Able to work individually and as part of a team
• Good command of spoken and written English
• Work location: Siem Reap International Airport

Interested parties please send full resume with availability status and expected salary with your position applied by email to [email protected] Application without the information on Last Salary and Expected Salary will not be entertained.

Personal data provided will be treated in strict confidence and used for recruitment purpose only.

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Contact Person

Ms. Carol Ma

Phone

+852 3756 3523

Email

[email protected]

Website

http://www.plaza-network.com

Address

Siem Reap International Airport