Front Office Manager

Company

Ren Resort, Sihanoukville   

type

Others

Industry

Hotel/Hospitality

employees

10-50

Location

Preah Sihanouk

Level

Middle

Term

Full Time

Year of Exp.

Function

Hotel/Hospitality

Hiring

1

Industry

Hotel/Hospitality

Salary

$200-$500

Qualification

Bachelor Degree

Sex

Unlimited

Language

English-- Excellent    Khmer-- Excellent   

Age

~

Location

Preah Sihanouk;

Publish Date

Dec-01-2015

Closing Date

Dec-30-2015
  We are looking for a Front Office Manager to join our team at Ren Resort.

The Front Office Manager is to take control of reception, reservations and concierge. They are to train and develop and mentor the staff.

The right person must have:

- Excellent level of Spoken and Written English
- Excellent computer skills
- Strong Team Spirit
- Previous Experience as a Reception Manager / Assistant FOM or FOM in a 4 or 5 star hotel.
- Hardworking, Flexible, Honest and Passionate
- Good communication skills
- Work well under pressure

The role:

- Welcome all guests who come in to the hotel
- Constant training of the Front of House Team to ensure high standards are maintained
- Assist the team with Check Ins / Check Outs when needed
- Ensure all guest requests and queries are responded to in a timely manner.
- Ensure all reservations are inputted correctly
- Ensure all guest correspondence is polite, friendly and professional
- Constant maintaining of online availability through OTA's to ensure availability is always present and at same time ensure no room categories are over booked.
- Maximise revenue and occupancy for the hotel
- Respond to guest queries and requests
- Recommend activities and tours of the local area to our guests & ensure that all staff are doing this

- Complete all other tasks as given by the General Manager.

 

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Contact Person

Sam Shepherd

Phone

096 981 3867

Email

[email protected]

Website

http://www.ren-resort.com

Address

Marina Rd, Krong Preah Sihanouk