Junior Postpaid & CRM Administrator

Company

Smart Axiata Company Limited (Smart)   

type

Private Limited Company

Industry

Telecommunication

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

2

Function

Information Technology

Hiring

1

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

20 ~ 45

Location

Phnom Penh;

Publish Date

Dec-02-2015

Closing Date

Jan-01-2016
  · Responsible for Customer Relation Management and Billing system
· Day to day providing technical support on customer complaints
· Daily support with all related departments on problem of CRM system
· Handling for Postpaid Bills issue
· Monthly running bill at the month end
· Monthly Post-billing check after running bill
· Monthly revenue cross check and upload revenue report after monthly bill running
· Provide necessary daily/weekly/monthly reports to related departments
- Willingness to participate in 24/7 on call service and emergency onsite support
  · Good driven and work independently
· Good English in both spoken and written
· Good communications & interpersonal skills
· Problem solving skill
· Working under pressure and keeping the team spirit with high sense of responsibility for service failures
· Analytical thinking with caution
· 2 years Experience in Telco Company and good understanding of GSM field.
· Experience in any CRM/Billing system
· Proficient in Telecom Billing/Charging and understanding of GSM product is a must
. Knowledge in SQL, Oracle, HP Unix/Linux

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Contact Person

Smart

Phone

010 202 139/ 010 202 136

Email

[email protected]

Website

http://www.smart.com.kh

Address

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh