Call Center Executive (50 Position)

Company

Bright Gate HR   

type

Private Limited Company

Industry

Human Resources/Consultancy

employees

<10

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

50

Industry

Human Resources/Consultancy

Salary

Negotiable

Qualification

High School

Sex

Male/Female

Language

English-- Good   

Age

18 ~ 30

Location

Phnom Penh;

Publish Date

Jan-08-2016

Closing Date

Feb-06-2016
  Job Position: Call Center Executive (50 Position)
Job Location: Phnom Penh
Working Days: 6 Days a week
Salary: USD 250 + Insurance

  Tasks and Responsibilities

1. Answer calls and Respond to emails
2. Handle customer inquiries both telephonically and by email
3. Provide customers with product and service information
4. Enter new customer information into system
5. Update existing customer information
6. Identify and escalate priority issues
7. Route calls to appropriate resource
8. Document all call information according to standard operating procedures, Complete call logs and produce call reports

Qualifications Requirements:

1. Verbal Communication, Phone Skills, Listening, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
2. High school Diploma or higher
3. English language proficiency and Typing Skills Required
4. knowledge of Call Center telephony and technology
5. Experience in a Call Center/customer service environment will be given preference Training Will be PROVIDED

Suitable Candidates Send your Updated CV with Photo to: [email protected]
Contact us: 023 555 3101 / 012 701 901 / 015 701 901

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Contact Person

Siva

Phone

093660435

Email

[email protected]

Website

http://www.brightgatehr.com

Address

Street 1019 ,Khan Sen Sok , Sangkat Phnom Penh Themei , Phnom Penh Cambodia