Call Center Agent (Outbound Call)

Company

Milvik (Cambodia) Micro Insurance Plc. (BIMA)   

type

Public Limited Company

Industry

Insurance

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

Industry

Insurance

Salary

Negotiable

Qualification

High school completion and/or Bachelor Degree in related fields

Sex

Unlimited

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jan-19-2016

Closing Date

Jan-28-2016
  REPORTING TO CC-Group Sales Manager
LOCATION Phnom Penh

- Make out-going call to mobile subscribers from lists provided to offer Term Life Insurance product (Smart Life Insurance)
- Answer inbound sales calls
- Handle inbound customer service enquiries
- Refer insurance customers who want to change their beneficiary, customer's details, or to make a claim to the "claims hotline”
- Refer customers who have questions or need advice on how to better utilize mobile operator’s services to customer Call Center
- Ensure achievement of all personal performance targets
- Work with the Tele-Sales Manager in providing regular sales reports as per the company policies

  - High school completion and/or Bachelor Degree in related fields
- Good interpersonal communication skills (English and Khmer)
- Good personality, commitment; a self-motivated and confident person
- Familiarity with computers and basic applications
- A fast learner, and ability to perform consistently in a results oriented environment
- Experience in Tele-Sales or Sales is an advantage.

** MILVIK (CAMBODIA) MICRO INSURANCE Plc. (BIMA) offers a competitive remuneration of USD152 with variable commission and monthly sales contest. BIMA also provides working insurance cover, various career and personal development opportunities and the potential for annual performance bonus salary increments.

** Interested candidates please email your CV and cover letter to: [email protected] or visit us at #58, 4th Floor, The iCON Professional Building, 216 Norodom Blvd., Tonle Bassac, Chamkarmorn, Phnom Penh, Cambodia. Tel: (855) 23 726 721; Website: www.bimamobile.com
Note: Only shortlisted candidates will be notified and contacted for interviews.

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Contact Person

HR Department

Phone

(855) 23 726 721

Email

[email protected]

Website

http://www.bimamobile.com

Address

#58, Floor 4th - EM, The iCON Professional Building, 216 Norodom Blvd, Tonle Bassac, Chamkarmorn, Phnom Penh, Cambodia.