Office Manager

Company

Manulife(Cambodia) PLC   

type

Public Limited Company

Industry

Insurance

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Management

Hiring

Industry

Insurance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Siem Reap;

Publish Date

Feb-02-2016

Closing Date

Feb-11-2016
  - Support company operations by maintaining office systems and supervising staff
- Responsible for overall front and back office activities, including customer service area and ensures that the
needs of customers are being satisfied The aim is to provide excellent customer service and to promote this idea throughout the organization.
- Able to work at various levels, from head office to the front end of the business
- Responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services and equipment. Responsible for arranging internal office moves and providing arrangements for office meetings
- Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity,quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Determine customer service requirements by maintaining contact with customers; visiting operational environments; forming focus groups; benchmarking best practices; analyzing information and applications
- Improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Update job knowledge by i.e. participating in educational opportunities, training
- Perform other tasks as required
  - Bachelor degree in Business related field is preferred
- At least two years of previous experience in office management
- Customer service/ Management background
- Good planning and organizational skills
- Excellent interpersonal, communication and problem solving skills
- Demonstrate initiative, commitment, and responsibility
- Ability to manage staff (supervisory experience)
- Computer literate in MS Word, Excel and PowerPoint
- Attention to details and accuracy

Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID

card via [email protected] Application should be submitted before 15 February 2016.

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Contact Person

Ms. Sodaleap Hut

Phone

+855 23 965 965

Email

manulife

Website

http://www.manulife.com.kh

Address

104 Russian Federation Blvd | Phnom Penh, Phnom Penh