Account Manager (Maintain Customer) – base in Phnom Penh (2 Person)

Company

Cogetel Limited (ONLINE)   

type

Private Limited Company

Industry

Telecommunication

employees

100-200

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Accounting

Hiring

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Feb-15-2016

Closing Date

Mar-15-2016
  *** Responsibilities:

 Pro-Active to existing customer and best effort to customers termination
 Conduct welcome call to new connected customer to brief on billing cycle & payment, value added service & feature, and how to get support.
 Prepare full account development plan in order to identify all aspects of customers business in terms of revenue, requirements, opportunities, risk, etc.
 Call visit to existing customers and site visit to find out the customers’ satisfaction on ONLINE’s and offer a solution if needed.
 Get list few months alert before customer due contract end to review on service package compare to current market price by offer loyalty upgrade by quarterly.
 Dealing with customer through call, face to face who wish to terminate service either during or contract expired.
 Investigate the complaint and cooperate with Technical Support Team to offer the appropriate solution for problem customers
 To create / maintain excellent relationships with customers and with the specified persons and be able to tailor pitch the product according to their specifications.
 Comply with Sales process and mechanism of the company to ensure Business Professionalism &Integrity.
 Escalate customer requests for special privileges to manager for approval on a case to case basis.
 Perform other tasks assigned by line manager

  *** Requirements:

 BBA or other qualifications or specialized / skills / knowledge
 Strong knowledge of customer behavior and sale and marketing
 Strong team work and friendly
 Good interpersonal and communication skills
 Passion for sales and willing to work hard
 Good command of English or Chinese is an advantage.
 Computer literacy (Microsoft Office), internet and e-mail
 English and Khmer language

Interested candidates should send their CV with Cover Letter and a recent photo to:

Cogetel Limited (ONLINE)
HR & Administration Department with
Address: Phnom Penh
# 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh
E-mail: jobs@cogetel.com.kh,
Tel: 016 30 78 78 (Working Hour)
Only short-listed candidates will be notified for interview.
Received applications will not be returned.
Deadline: Deadline: March 15, 2016

1. Please feel free to register with us to get a great job opportunity and achieve your dream

2. If you want to apply a job by one click with “Apply Now” button, please create a CV first and employers will review your CV online.

Click here to learn how to register and post a CV online!

Contact Person

HR & Admin Department

Phone

016307878

Email

jobs@cogetel.com.kh

Website

http://www.online.com.kh

Address

#60, Monivong BLvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh
  • Account Manager (Maintain Customer) – base in Phnom Penh (2 Person)已关闭评论
  • 11 views
  • Hide Sidebar
    A+
Publish on:2016/02/29  Category:ការងារ
Tags: