Phone Collection Supervisor

Company

GL Finance PLC

  

type

Others

Industry

Banking & Finance

employees

>200

Location

Phnom Penh

Level

Top

Term

Full Time

Year of Exp.

Function

Finance

Hiring

1

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Female

Language

English--
Excellent   

Age

~

Location

Phnom Penh;

Publish Date

May-23-2016

Closing Date

Jun-21-2016
  • Organize regular meeting for daily operation.
• Allocate overdue lessee to each phone collection officer (PCO) by system.
• Make sure execution of daily phone collection with system.
• Monitor/improve phone calling activities to be in line with overdue status & procedures to minimize uncollectable accounts.
• Issue KPI reports timely.
• Make a schedule and effective action plan to improve operation according to KPI report implications.
• Make a phone collection training program for PCO.
• Develop policy & procedure, E-finance system.
• Support field collection in documentation, overdue/payment information.
• Other duties are assigned by Management if it is necessary and urgent.
  • Have management experience more than 3 years.
• Have data analyze, statistical analysis experience.
• Knowledge about call center system.
• Good at problem solving and management skill with all levels.
• Good interpersonal and communication.
• Good at communication for managing people.
• Good attitude and team work spirit.
• Self-motivated, flexible and proactive.
• Strong commitment to work under pressure.
• Good English both writing and speaking.
• Good at computer skills (Ms. Office, internet/email).

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Contact Person

Leng Sengsiv

Phone

087 541 222/070 541 498

Email

[email protected]

Website

http://www.gl-f.com

Address

No.270-274, Kampuchea Krom Blvd, Sangkat Mittapheap, Khan 7 Makara, Phnom Penh, Cambodia.