IT Tech Support

Company

CMED Construction

  

type

Private Limited Company

Industry

Architecture/Building/Construction

employees

10-50

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Information Technology

Hiring

Industry

Architecture/Building/Construction

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

English--
Good   

Age

~

Location

Phnom Penh;

Publish Date

Jun-05-2016

Closing Date

Jul-05-2016
  - Response to user requests and provide resolution via phone, in person, or remotely. Is users’ first point of contact.
- Use a multitude of different troubleshooting mechanisms to resolve issues in a timely manner.
- Activities require interaction with application software and operating systems to diagnose and resolve problems.
- Strong Windows 7 support and troubleshooting skills required.
- Printer and print queue administration experience required.
- Ability to multi-task and prioritize a broadly ranging set of responsibilities daily and long-term.
- Escalates incidents/ service requests as appropriate.
- A strong understanding of company-specific applications and technologies.
- Document issues and resolutions.
- Traveling between sites location within Phnom Penh is required.
- Ability to work in a high volume fast paced environment required.
- Must be able to work flexible work hours including nights and weekends in urgent cases.
- Implement and convey company policies to users.
- Any other tasks assign by supervisor.
  - Possesses 3+ years of experience in an IT technical support role with a BA/BS Degree or equivalent
- Expertise in standard desktop hardware and software and the ability to resolve user issues.
- Intermediate end-user and networking support skills are necessary.
- Familiarity and prior usage of Windows operating systems, Microsoft Office applications, networking, PC hardware, wireless technology management, basic wiring, Active Directory, video conferencing, web-based applications and remote support.
- Experience working in a Microsoft Active Directory environment required
- Documentation skills required
- Construction ERP Experience desirable

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Contact Person

Mr. SOU Chenda

Phone

061 777 872/ 023 221 898

Email

[email protected]

Website

http://www.cmedcc.com

Address