Delivery Manager

Company

WING (Cambodia) Specialized Bank, Ltd.

  

type

Private Limited Company

Industry

Banking & Finance

employees

>200

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

Function

Sales

Hiring

1

Industry

Banking & Finance

Salary

Negotiable

Qualification

Sex

Unlimited

Language

Age

~

Location

Phnom Penh;

Publish Date

Jun-02-2016

Closing Date

Jul-02-2016
  • Monitor team members to ensure that project milestones are met and delivered on time to increase the Wing account usage, reactivation and acquisition
• Design and execute techniques to enhance productivity and efficiency and reduce risks for Wing as whole
• Recommend solutions to problems and cost-effective strategies for clients
• Manage service delivery for a suite of customers and provide day to day operational guidance to smoothly SMEs acquisition process
• Act as the link between a variety of projects, customers, and resources
• Develops, tracks and reports key performance measurements for the
• Develops and implements process and procedures to improve operational efficiency
• Oversees cross functional work areas targeted to resolve issues raised by customers
• Manages the customer service operations, which deals directly with customers and is the first point of contact
• Deal with customer service and complaint either in person or phone
  • University or Bachelor's degree preferred
• Strong written and verbal communication skills (English & Khmer)
• Utilizes MS Excel as an expert and accurately forecasts business.
• Excellent project management skills.
• Ability to multi-task, prioritize, and manage time effectively
• Ability to thrive in a fast paced team environment
• 3+ years of sales management experience
• Good understanding and knowledge in Banking industry, mobile services or mobile devices would be an advantage

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Contact Person

HR Department

Phone

023 999 989

Email

[email protected]

Website

http://www.wingmoney.com

Address

No. 721, Preah Monivong Blvd., Sangkat Beung Keng Kang 3, Khan Chamkar Mon, Phnom Penh, Cambodia