Reservation Supervisor

Company

Victoria Angkor Resort & Spa

  

type

Private Limited Company

Industry

Hotel/Hospitality

employees

Location

Siem Reap

Level

Middle

Term

Full Time

Year of Exp.

3

Function

Hotel/Hospitality

Hiring

Industry

Hotel/Hospitality

Salary

Negotiable

Qualification

University graduated in Hospitality

Sex

Male/Female

Language

English--
Good   

Age

~

Location

Siem Reap;

Publish Date

Jul-19-2016

Closing Date

Aug-17-2016
  - He/She is responsible for the operation of the reservations section.
- He/She leads and trains all his subordinates.
- He/She is in charge of the maintenance of all equipment and material in his work area.
- He/She assists his superior in ensuring that the guest satisfaction programs are implemented in accordance with Victoria’s philosophy.
- Control the application of all safety and hygiene policy, regulation and procedures of the hotel.
- Assign tasks and ensure the daily operation of the reservations.
- Report regularly to his superior concerning the daily operation.
- Transmit suggestion made by the guest and his subordinates to his superior.
- Transmit his knowledge to his subordinates.
- Participate in all Front Office, revenue, credit meetings.
- Participate in all training programs provided by the Front Office Manager.
- Control the appearance and cleanliness of his subordinates.
- Check the cleanliness of his work area, equipment and material.
- Control accurately booking confirmations, booking guarantees.
- Handle special booking inquiries.
- Control the statistics and reports of cancellation, refusal, no show
- Prepare in advance all the daily tasks and follow their execution.
- Update regularly his staff the relevant room sold budget, contractual rates, competitors, and hotel services.
- Follow up on reports (series, barter agreement, allotment)
- Follow up with account receivable about deposit, payment and outstanding debts.
- Check and control the consumption of the stationery.
- Develop training and development plans for his staff; and implement and evaluate these plans.
- Perform other duties as maybe assigned.
  - University graduated in Hospitality, English.
- Experience: 3 years in reservations.
- English skills: fluent in both writing and speaking.
- IT skills: Word, Excel, Power Point, Outlook, Internet.
- Age from 25 and above.
- Gender: Male/Female.

Human Resources Department- Email: [email protected]
Cc: [email protected];
** Tel: 063-760428/093 270 830
** Deadline: July 25, 2016

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Contact Person

Human Resources Department

Phone

063 760 428 / 093 270 830

Email

[email protected]

Website

http://www.victoriaangkorhotel.com

Address

Victoria Angkor Resort & Spa Central Park P.O Box 93145 Siem Reap Town Kingdom of Cambodia.