Customer Relations Officer – Based in Phnom Penh

Company

EZECOM Cambodia

  

type

Private Limited Company

Industry

Telecommunication

employees

100-200

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

2

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English--
Good   

Age

~

Location

Phnom Penh;

Publish Date

Aug-08-2016

Closing Date

Aug-17-2016
  -Collaborate with billing, support, customer service and churn staff to ensure smooth transition among functions;
-Visit customers and assist with renewal and reinstatement of policies/contract through collection of customer debt/outstanding payment and requisite documents for service requests;
-Update contact details of the customers visited and educate customer on various services such as payment terms and service contract;
-handle customers' inquiries in a courteous manner;
-Effectively screen and then engage prospects and converts them to customers before passing through sales team;
-Promptly completes daily sales call logged, weekly sales checklist, and any other information on progress and performance;
-Monitor credit collection to ensure debtors as per plan;
-To provide 1st line technical support for English speaking customer; answering support queries via phone, email and fax;
-Any other tasks as assigned from time to time by Manager.
  -Bachelor's degree in marketing/sales/IT or related;
-At least one year working experienced with related fields;
-Generate more leads & opportunities;
-Good written and spoken communication skill is both English and Khmer;
-Excellent telephone manner;
-Good computer literacy (Ms. Office, Internet & E-mail..);
-Strong customer focus with experience with superior negotiation skills and billing skills;
-Excellent interpersonal skills;
-Deadline: 22-August-2016

1. Please feel free to register with us to get a great job opportunity and achieve your dream

2. If you want to apply a job by one click with “Apply Now” button, please create a CV first and employers will review your CV online.

Click here to learn how to register and post a CV online!

Contact Person

HR Executive

Phone

077 97 36 39

Email

[email protected]

Website

http://www.ezecom.com.kh

Address

#7D, Russian Blvd., Cambodian Chamber of Commerce, Phnom Penh
  • Customer Relations Officer – Based in Phnom Penh已关闭评论
  • 5 views
  • Hide Sidebar
    A+
Publish on:2016/08/08  Category:ការងារ
Tags: