Assistant Customer Service Manager.

Company

Toyota Cambodia Co. Ltd   

type

Private Limited Company

Industry

Automotive - Vehicle

employees

100-200

Location

Phnom Penh

Level

Top

Term

Full Time

Year of Exp.

3

Function

Customer Service

Hiring

1

Industry

Automotive - Vehicle

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English--
Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-02-2016

Closing Date

Oct-01-2016
  -Plan, organize, lead and control total service
management operations for both parts and service
-Set and monitor budget targets of service performance
-Monitor complaints and achieve resolutions
-Conduct periodic analysis of Service Performance
Indicator (Customer Traffic, Productivity, Efficiency,
Labor Sales, Gross Profit, etc….) and develop strategy
to maximize the effect of available resources
-Ensure adequate information, tooling and equipment is
available for Service Staff to conduct their functions to
fulfill the company’s requirement
-Monitor service shop condition, safety issues and take
appropriate actions to ensure a safe and healthy
working environment
-Build up a good team spirit to provide the best
customer service experiences to all Toyota Car Owners
-Perform other task as assigned by Manager/GM.
  -University degree in General Management or other
related fields
-At least 3-5 years of related professional experiences
-Excellent knowledge of communication
-Good teamwork and interpersonal skills
-Strong time management and result-oriented toward
the job
-Logical thinker, able to work efficiently with raw data
and provide analysis
-Good proficiency in English language
-Good proficiency in Microsoft Word, Excel and Power
Poin

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Contact Person

TOYOTA (CAMBODIA) CO, LTD

Phone

023 880 183/017 333 521/010 51 53 24

Email

[email protected]

Website

http://www.toyota.com.kh

Address

Confederation de la Russie Blvd.,Sangkat Tuk Thla, Khan Sen Sok, Phnom Penh