Assistant Reservation Manager

Company

Grand Diamond City and Poipet Resort Co., LTD

  

type

Private Limited Company

Industry

Entertainment

employees

>200

Location

Poipet

Level

Term

Full Time

Year of Exp.

5

Function

Assistant/Secretary

Hiring

1

Industry

Hotel/Hospitality

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English--
Good   

Age

~

Location

Poipet;

Publish Date

Aug-23-2016

Closing Date

Sep-21-2016
  1. Department operation manual and hotel and casino policies and procedures are part of this job description.
2. Manage the AM and PM shifts in the front office, making sure all employees perform the tasks assigned to them and coordinate the front office activities with other departments.
3. Implement and manage all standards relating to areas supervised. Monitor activities of all employees in the front office making sure they adhere to the guidelines set in the standards of excellence, employee handbook and hotel policies and procedures, correcting and coaching where needed.
4. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
5. Aware of any VIP arrivals, special requests and repeat guests. Check accommodations, making sure any special requests are carried out, greet them on arrival and escort to room if appropriate.
6. Inform all front office staff of daily activities, VIP arrivals, group activity etc.
7. Must be able to do scheduling, payroll and other paperwork (accounting, HR etc.)
8. Attend to the normal duties of the Front office manager in their absence.
9. Must be able to perform any tasks or duties of any employee in the front office.
10. Consistently strive to achieve maximum performance. Promote a professional service orientated environment at all times.
11. Assist the Front Office Manager in implementing and enforcing financial controls throughout the front office, helping with control of operating expenses and purchasing.
12. Perform any other responsible duties as required and directed.

  Qualifications
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard.

Supervisory Responsibilities
This position supervises Guest Services Representatives, Bell Staff, Door Person and Lobby Ambassador. They also supervise all hotel employees indirectly acting as the manager on duty.

Education and Experience
High School diploma, general education degree, College degree preferred, Previous supervisory/management experience required. We preferred reservation a must.

Language Skills
Must have good knowledge of English ( and or Thai), ability to speak clearly read and write

Benefit
-Accommodation
-Utilities
-Transportation
-Staff Party
-Yearly Bonus
-Yearly Lucky Draw

1. Please feel free to register with us to get a great job opportunity and achieve your dream

2. If you want to apply a job by one click with “Apply Now” button, please create a CV first and employers will review your CV online.

Click here to learn how to register and post a CV online!

Contact Person

HR Department

Phone

054 967 320 / 087 79 89 16 / 010 27 69 66

Email

[email protected]

Website

http://www.grandexclusive.com

Address

Building 988F, Kbalspean Village, Poipet Commune, Poipet Town, Banteaymeanchey Province, Cambodia