2936_Service Quality Specialist

Company

CamUP Job Agency

  

type

Private Limited Company

Industry

Recruiting Services

employees

100-200

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

3

Function

Others

Hiring

1

Industry

Logistics/Freight/Shipping/Delivery/Warehouse

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English--
Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-12-2016

Closing Date

Oct-12-2016
  +RESPONSIBILITIES

- To responsible for new account implementation
- To set up KPI and ensure processes are followed according to customer requirements
- To ensure customer and country KPIs are met
- To continue improve country KPI
- Proved LSS training to internal/external customer
- Providing local training to any new staffs
- Other tasks assigned by immediate supervisor

+REQUIREMENTS

- Bachelor’s degree of related field
- 3 year experiences in service industry most importantly from logistics (shipping, booking,
procedures, tariffs, documentation, logistics, ect.)
- Experience in developing and maintaining positive customer relationships to meet customer
requirement
- Proven experience in operation function and team building
- Strong communications skills and customer service oriented
- Fluent in spoken and written English plus ability to converse in Madarin
- Able to work independently to accomplish assigned tasks
- Ability to maintains a professional and amiable management style to positively influence others
- Assertively addresses customer and employee concern
- Flexible, proactive and positive
- Honest and can work under pressure

+BENEFITS & CONDITIONS

- Working Time: 8:00 am~5:00 pm
- Working Days: Mon / Tue / Wed / Thu / Fri / Sat (Half) / Sat (Full)
- Holiday: Sun / Legal holiday
- Salary: $ 600 ~ $ 900
- 13th Month Salary
- Bonus (target to 1.5 month)
- Phone Allowance (200)
- Insurance: GPA, HNS, NSSF, and Outpatient cliam (70$)
- Oversea Training
- E-Training
- Monthly team building allowance

 

HOW TO APPLY:

Interested candidates can send their CVs and Cover Letters with current photo of 4x6 to the email as posting below (Contact Information).
Note: Your attached files must be less than 3 MB.

Only short-list candidates will be contacted for an interview.

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Contact Person

HR2

Phone

010 458 777/ 010 461 777/ 010 489 777/ 010 421 777

Email

[email protected]

Website

http://camupjob.com

Address

2nd Floor, T&C Building, No 35-37, Street 214, Sangkat Boeung Raing, Khan Daun Penh , Phnom Penh, Cambodia