Tour Operator

Company

HG Travel Cambodia

  

type

Private Limited Company

Industry

Tourism

employees

10-50

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Travel Agent/Ticket Sales

Hiring

Industry

Tourism

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English--
Good   

German--
Good   

Age

22 ~

Location

Phnom Penh;

Publish Date

Sep-14-2016

Closing Date

Sep-23-2016
  - Dealing with all clients enquiries and aiming to meet their expectations
- Liaising with clients to manage bookings and schedules
- Sourcing products and destinations to meet consumer demands
- Assisting Sales team with all type of bookings
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel
- Contact directly with customers either by telephone, electronically or face to face
- Respond promptly to customer non-sales inquiries
- Handle and resolve customer complaints in a proactive manner
- Record details of inquiries, incidents, comments and complaints
- Prepare and distribute periodical customer service reports
- Conduct survey on quality of services internally and externally
- Provide feedback to related parties on the efficiency of the process and services provided
  - Preferred Cambodian nationality (Age: 22 – 35)
- Have good communication skills - verbal and written both in German
- University graduated, hospitality and tourism major is an advantage
- Ability to work under pressure and able to manage time frame
- Flexible and willing to learn new things to improve work quality
- Willing to work as team, creative and good at negotiation
- Willing to travel
- Posess good computer skills – Word, Excel, Outlook
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Customer service orientation

Application information:

Interested candidates please send detailed application letter with resume including picture to HG Travel Cambodia using the contact details below, not later than the closing date at the address below. All documents are non-returnable and only short listed candidates will be contacted.
Deadline: 14 October 2016

Contact Detail:
Phnom Penh head office No.90+92+94 Eo, Street 217
Sangkat Orussey 4th, Khan 7 Makara Phnom Penh, Cambodia.
TEL: +855-23 885 351
FAX: +855-23 885 361
Mobile: +855-78 769 888

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Contact Person

Prak Vanthirith

Phone

078 769 888/ 023 885 351

Email

[email protected]

Website

http://www.hgtravel.com

Address

No.90+92+94 Eo, Street 217 Sangkat Orussey 4th, Khan 7 Makara Phnom Penh, Cambodia.