Reservation Executive

Company

HG Travel Cambodia

  

type

Private Limited Company

Industry

Tourism

employees

10-50

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Travel Agent/Ticket Sales

Hiring

Industry

Tourism

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English--
Good   

Age

22 ~

Location

Phnom Penh;

Publish Date

Sep-14-2016

Closing Date

Sep-23-2016
  - Process new booking, amendment, cancellation to hotels, restaurants, guides, drivers…etc
- Prepare all tour/expense vouchers to suppliers and final confirmation to guide
- Check all invoices from suppliers and confirm to accountant department
- Brief program to guide and driver
- Follow up and reconfirm all services to make sure everything go smoothly as per program
- Contact directly with customers either by telephone, electronically or face to face
- Handle and resolve customer complaints in a proactive manner
- Record details of inquiries, incidents, comments and complaints
- Prepare and distribute periodical customer service reports
- Conduct survey on quality of services internally and externally
- Provide feedback to related parties on the efficiency of the process and services provided
  - Preferred Cambodian nationality (Age: 22 – 35)
- University graduated, hospitality and tourism major is an advantage
- Have good communication skills - verbal and written both in English
- Ability to work under pressure and able to manage time frame
- Flexible and willing to learn new things to improve work quality
- Willing to work as team, creative and good at negotiation
- Willing to travel
- Posess good computer skills – Word, Excel, Outlook
- Communication skills - verbal and written
- Attention to detail and accuracy
- Customer service orientation

Application information:
Interested candidates please send detailed application letter with resume including picture to HG Travel Cambodia using the contact details below, not later than the closing date at the address below. All documents are non-returnable and only short listed candidates will be contacted.
Deadline: 14 October 2016

Contact Detail:

Phnom Penh head office No.90+92+94 Eo, Street 217
Sangkat Orussey 4th, Khan 7 Makara Phnom Penh, Cambodia.
TEL: +855-23 885 351
FAX: +855-23 885 361
Mobile: +855-78 769 888

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Contact Person

Prak Vanthirith

Phone

078 769 888/ 023 885 351

Email

[email protected]

Website

http://www.hgtravel.com

Address

No.90+92+94 Eo, Street 217 Sangkat Orussey 4th, Khan 7 Makara Phnom Penh, Cambodia.