after sale technical supporter

Company

SOUTH EAST ASIA TELECOM (Cambodia) CO.,LTD

  

type

Private Limited Company

Industry

Telecommunication

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Marketing

Hiring

1

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

Age

~

Location

Phnom Penh;

Publish Date

Oct-04-2016

Closing Date

Nov-03-2016
  (1) is responsible for writing on a regular basis, update after-sales technical documentation, as part of service knowledge base for the use of sales channels;
(2) internal instant after-sale technical support, handling business line specific problems;
(3) is responsible for internal sales personnel and the personnel of the service, provide after-sales technical training and specific guidance, ensure the timely grasp the people inside the product technical characteristics, problem, explain diameter;
(4) to be responsible for guiding users to the correct use of products, solve common problems, introduces technical knowledge;
(5) according to the after sales record and market feedback, summed up the quality of the product, performance, etc., and puts forward product improvements to the procurement staff, to take part in drafting product technical improvement scheme, and in a timely manner to the front line sales staff to improve as a result, in order to promote the continuous improvement of product quality;
(6) is responsible for supporting the company important marketing activities, provide on-site technical support service in the process of sales; Responsible for the important customers, VIP customers for the company to provide on-site technical support services.
  (1) in Cambodia, male, 30 years old the following, college or above;
(2) computer, communications, electronic technology, information engineering or related science and engineering graduate;
(3) more than 2 years work experience, has a mobile phone industry, communications industry, after-sales service work experience is preferred.

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Contact Person

谢长龙

Phone

0189700860

Email

[email protected]

Website

http://www.seatelgroup.com

Address

#149, St 432, Village 5, Sangkat Boeung Trabek, Khan Charmkamorn, Phnom Penh