Call Centre Intern

Company

WING (Cambodia) Specialized Bank, Ltd.

  

type

Private Limited Company

Industry

Banking & Finance

employees

>200

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

1

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Chinese-Mandarin--
Good   

Age

~

Location

Phnom Penh;

Publish Date

Oct-04-2016

Closing Date

Nov-03-2016
  - Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills
- Handling customer complaints or refer them to appropriate area for action
- Accurately identifying a customer’s query and providing a quick resolution
- Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance
- Perform all admin tasks as requested efficiently and following processes
  - Graduated Bachelor Degree on related field
- Excellence on communication in English. Other languages are an advantage
- Strong Customer Service skills, commitment and a desire to satisfy the customer
- Good listening and problem solving skills
- Dynamic, flexibility and strong commitment
- High-level analytical skills with the ability to think laterally in an environment of change
- Flexibility to be able to work within different work shifts (between the rosters of 7am –8pm)
- General PC literacy and keyboard skills
- Fresh graduates are encouraged to apply

Interested applicants meeting the above requirements should submit their CV and Cover Letter, a

copy of ID-Card, Birth Certificate, and Family Book with subject title “Call Centre Consultant” in

Phnom Penh” to [email protected] Applications must be submitted not later than 30th

December 2015. Only short-listed applicants will be contacted for interview. Please go to

www.wingmoney.com for more information.

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Contact Person

HR Department

Phone

023 999 989

Email

[email protected]

Website

http://www.wingmoney.com

Address

No. 721, Preah Monivong Blvd., Sangkat Beung Keng Kang 3, Khan Chamkar Mon, Phnom Penh, Cambodia